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DTSTART;TZID=America/Chicago:20190226T080000
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CREATED:20171003T191651Z
LAST-MODIFIED:20171003T191651Z
UID:1646-1551168000-1551198600@tnjts.com
SUMMARY:Supervisor & Manager Development Program: Session 1
DESCRIPTION:(713.1) Engaging and Developing High-Performing Employees: Bringing Out Their Best\n\n\nAccording to Gallup\, two-thirds of employees are either “phoning it in” or actively undermining the work of the organization because they aren’t engaged. From the time a co-op hires an employee until the employee leaves\, supervisors are responsible for maximizing employee performance. Learn how supervisors can motivate employees to feel empowered and contribute an honest day’s work.\n\nLEARNING OBJECTIVES\n\n\n\n\n\n\n\nRecognize your responsibilities in recruiting\, selecting\, and retaining team members.\nCommunicate goals and expectations to each team member.\nCoach and mentor your team members towards meeting their goals.\nMotivate your team members to continuously improve their performance.\nDevelop your team members’ knowledge and skills.\nLearn how to use delegation as a development tool.\nHold your team members accountable for meeting goals and expectations.\nDetermine when it’s appropriate to use a formal discipline process up to\, and including\, termination.\n\n\nKEY TOPICS \n\nImportance of employee engagement\nFour-step process for setting\, monitoring and supporting expectations of team members\nGoal-setting\nSupervisors’ role as coach and mentor\nDelegation\nProcess for giving effective feedback to team members\nSupervisors’ responsibilities in recruiting\, selecting\, and retaining team members\n\nCERTIFICATE PROGRAM \nSupervisor and Manager Development Program \nCREDITS\n \n\n\nNRECA – 1 credit\nCEU – 0.6 credits
URL:https://tnjts.com/training/smdp_session_one/
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